Privacy Policy

Last updated: July 9, 2026

This Privacy Policy describes how AllocateAI (AllocateAI Learning Limited) collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and your rights regarding your data.

Who We Are

We are a learning platform dedicated to providing comprehensive education in reinforcement learning for portfolio rebalancing and adaptive allocation strategies. As the data controller, we are responsible for managing your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. Our services are designed to help you develop expertise in advanced investment strategies through our Edmonton-based courses and online learning environment.

Information We Collect

We collect personal information in several ways to provide and improve our services:

• Account Information: When you register, we collect your name, email address, phone number, and password.
• Course Data: We track your course progress, quiz scores, and learning activities to personalize your experience.
• Contact Information: When you reach out through contact forms, we collect your message and any information you provide.
• Technical Data: We automatically collect information about your device, browser type, IP address, and pages visited.
• Cookies and Tracking: We use cookies to enhance your browsing experience and analyze site usage patterns.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: We obtain your explicit consent for marketing communications and non-essential cookie usage.
• Contractual Necessity: We process your data to fulfill course enrollment agreements and provide educational services.
• Legitimate Interests: We use your information to improve our platform, prevent fraud, and enhance security.
• Legal Obligation: We may process data to comply with Canadian laws and regulatory requirements.

How We Use Your Information

We use the information we collect for specific purposes aligned with providing our educational services:

• Delivering and personalizing your course content and learning experience
• Processing payments and managing your account
• Sending course updates, progress reports, and educational communications
• Responding to your inquiries and providing customer support
• Analyzing platform usage to improve our services and user experience
• Preventing fraudulent activity and maintaining platform security
• Complying with legal obligations and regulatory requirements

Data Retention

We maintain your personal information only for as long as necessary to provide our services and fulfill our legal obligations:

• Account Data: Retained for the duration of your enrollment plus 24 months after course completion or account closure.
• Course Progress Records: Kept for up to 36 months for certification and transcript purposes.
• Contact Form Messages: Stored for up to 24 months after your last interaction with us.
• Analytics and Usage Data: Retained for up to 12 months for performance analysis and improvement.
• Server Logs: Maintained for up to 12 months for security and troubleshooting purposes.
• Payment Records: Retained in accordance with Canadian tax and financial regulations, typically 7 years.

Your Privacy Rights

Under Canadian privacy law, you have important rights regarding your personal information:

• Right of Access: You can request a copy of all personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information.
• Right to Deletion: You can request deletion of your personal data, subject to legal retention requirements.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
• Right to Data Portability: You can request your data in a structured, portable format.
• Right to Lodge a Complaint: You have the right to file a complaint with the Privacy Commissioner of Canada regarding our data practices.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our platform. Cookies are small data files stored on your device that help us recognize you and improve our services. We use essential cookies for platform functionality, analytics cookies to understand how you interact with our site, and preference cookies to remember your settings. You can control cookie preferences through your browser settings, though some essential cookies are necessary for our services to function properly.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption protocols, secure password storage, and restricted access controls. Our servers are regularly monitored and updated to prevent security vulnerabilities. However, no security system is completely impenetrable, and we cannot guarantee absolute protection against all potential threats.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform, including payment processors, hosting providers, and analytics services. These third parties are bound by confidentiality agreements and are prohibited from using your information for purposes other than providing services to us. We do not sell your personal information to third parties for marketing purposes.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.